Q. When I open VISCO the font is very small, how to I change the font size?
A. Check your settings in Internet Explorer
Q. When viewing a report in PDF format my screen keeps flashing, how can I fix this?
A. This is because the PC needs a 3rd party application called PDF995 installed - the system uses this to convert MS Excel and MS Word files to PDF. Go to www.PDF995.com and install three applications: PDF995 printer driver, Free converter and PDFEdit995, allow them to download to the default location (note, if there are any 64 bit machines than the files will need to be moved to the program files folder)
Q. Whilst in VISCO, I see a white screen that will not go away, how can I fix this?
A. In Google, disable the Google ChromeFrame and Google Side Bar