Logistics FAQ
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Q. What is a 'Container Delivery Order'?
A. This is a delivery order for the onward transportation of goods from port of arrival to the warehouse or customer. By default, it is a 'warehouse release' document. The default document can be customized to your needs, contact support@ventureinformationsystem.com for more information.
To generate a container delivery order:
Q. What is a 'Container Instruction Sheet'?
A. This is given to your Broker when your goods clear customs. When the document is generated, a second document is also generated called a 'Distribution List' The distribution list is used as follows: In the event you have a contact name, number and email address added in the Custom Broker record, the information would appear in the Distribution List. This allows you to call or email the Instuction Sheet without having to lookup the contact's information. This sheet can be closed and changes do not need to be saved. The default container instruction sheet can be customized to your needs, contact support@ventureinformationsystem.com for more information
Q. I have some Deliveries without Releases, can they be deleted?
A. Any Delivery without a Release has no purpose and can be deleted. (In VISCO, a ‘Delivery’ is a delivery to a customer and a ‘Release’ is a Sales Order shipment, part of a Delivery)
Q. I received inbound shipments. I want to add them to an Outbound (customer) Delivery but I cannot see them in Create Delivery
A. Check whether the incoming shipments are Allocated, once they are Allocated and Released To Logistics, they will show up in Delivery
Q. I have one Purchase Order, can the shipments be added to different Containers?
A.Yes - During the Create Container process, individual PO shipments are selected from a list and added to the container, if shipments from the same PO have different ETD/ETA they may be added to a different Container
Q. What does this message mean "Exchange Rate required for USD"? I received the message when I put a container in transit.
A. Check the exchange rate for the PO shipment, if the exchange rate is 0, update it to show the correct exchange rate. Then you will be able to put the container in transit
Q. What does this message mean “"No venture(s) found for matching to sales order shipment"? I received this message when I was in Logistics, Final Match, selecting an Open Sales Order to match against a PO shipment (venture)
A. Use Venture Explorer to check the status of the PO shipment. The inbound PO shipment (venture) must be either at source, in transit or received into a warehouse in order to be Final Matched against an open sales order
Q. In the Create Container page, lower part (Ventures), in the “Add to Container” column, there are the words Create and Add to Container. What is the function of ‘Create’?
A. The words depend on the status of the PO Shipment (Venture):
If the status is 'PO Issued' then theoretically adding that PO Shipment to the Container will MAKE it into a Venture (Create: Venture)
Or
If the PO Shipment (Venture) is already an 'At Source' venture (which is the only other option because Containers can only have PO Issued Shipments or At Source Ventures added to them) then you are simply adding it to the container
Q. I am unable to remove a Back to Back from an order, I receive a message
“Cannot remove a Back to Back Assignment because Logistic information has been entered for Shipment (shipment #)”. What does this message mean?
A. Use Release Explorer to check the status of the Sales Order Shipment. Once a shipment has been allocated and released, the Back to Back cannot be removed. If you un-release and un-allocate the shipment, you will be able to successfully remove the back to back
Q. I’m having trouble accessing the Delivery Order from Logistics, Outbound, Delivery Maintenance
A. You can regenerate the document as follows:
Q. In Container Maintenance, a PO shipment (venture) is not available, even though the PO shipment is issued. How can I find out why the PO shipment is not available?
A. Use Venture Explorer to see the status of the venture. If you are not sure what the status is, make sure you check the status checkboxes at the top. One possible reason why the venture is not available is that it the venture is closed (goods have been sold, invoiced), Venture Explorer will confirm this
Q. How can I view a Delivery Order document?
A.
Q. How can I remove an incorrect accrued Exchange Rate cost from a venture? The currency exchange rates are incorrect and generating incorrect costs. This is showing up on my Gross Margin report
A. Change the currency on the Purchase Order if it is incorrect
Or
Change the exchange rate on the Purchase Order line, if it is incorrect.
Then go to Tools, Recalc Accruals and LPC, and rerun it for the Purchase Order. This should correct the accrual