User Tools FAQ
Q I am unable to update information due to a message " (record name) is being updated by (person) and cannot be maintained"
or I receive a message "(record name) is locked by (username)"
A The 'Locked by' message can mean one of two things
Before unlocking another user, make sure they have saved whatever they are working on, or they will lose their changes
To Unlock the item:
Q How do I add a new user and stay within the same total number of users?
A
Q What does this message mean?
" Access Denied
Page to be displayed (VISCO business process name)
Restriction Name(VISCO Menu Option)
Main Menu "
A This is a permissions error. The user does not have permission to this part of VISCO