Connecting to VISCO

Q. I am using VISCO web service, can I connect to VISCO from outside the office?

A. Yes, you can connect from anywhere if you have access to the internet. You will type in the URL address, and log in as you normally would from any machine with internet access.

Q. I am using VISCO network service, can I connect to VISCO from outside the office?

A.A. Yes, you can connect from anywhere if you have access to the internet. There are two options:

1. You can use remote connection software to login to your office server, you will then be able to login to VISCO
2. If you chose to use your machine as a “web server” to allow external access to specific sites, your IT Company will need to open the appropriate firewalls for web application access and should also purchase and install an SSL certificate for the appropriate level of security for any web application. Your IT Company will need to point a specific URL to the application. This is a decision your IT Company and you will need to make as to whether or not its worth it.  Technically, our part is fairly minor and can be completed within a couple of hours after the SSL and URL are set on your server.

Q. I am using VISCO network service, when I am working out of the office, the VISCO documents are blank

A. This is an internal security issue related to you accessing the documents externally. You need to contact your Network/Server Administrator.